Careers At Legacy Community Health Services

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Medical Director - Family Practice

Department: Clinical Family Practice
Location: Houston, TX

Medical Director - CVs Must be Submitted to be Considered

Position Summary

The Medical Director is a board certified physician in the area of his/her field of expertise. S/he defines, promotes, and reviews quality practices for his/her department and the sites in which providers work. S/he serves as a community representative in his/her discipline. S/he develops processes for ensuring continuity across patient transitions of care.

Essential Duties & Functions

  • Educate clinical site director on expectations of providers in your discipline; monitor and support providers to improve
  • Set standards of care/protocols on the management of common conditions
    • Provide evidence-based guidelines and decision support tools to aid providers in care
  • Define, promote, monitor productivity standards in your discipline
    • Educate clinical site directors on expectations of providers in your discipline; monitor and support providers to improve
  • Define panel size for providers based on their level of license
  • Serve as a community representative for Legacy in activities/collaboratives/committees related to your discipline
  • Represent your discipline in the budget process
  • Recruit providers into your discipline for the organization
  • Review data on waiting times for new patients, no show rates, etc. to make decisions on how your discipline should grow/expand and where (we will help with getting this data)
  • Investigate and propose pilot testing of new initiatives and models of care
  • Ensure ongoing educational activities support providers up-to-date care practices
    • Collaborations with academicians in your specialty
  • Phone coverage for emergency calls after hours (only if they cannot be handled by answering service)
    • Take call for the Service Line when Team Health needs to speak to a provider
  • Develop strategies that manage transitions of care for our patients (critical need for the way FQHCs will be reimbursed in the near future)
    • Protocols for the sharing of information when patients are hospitalized or present to the EC
    • Protocols for schedule rapid follow-up appointments for patients seen in the EC or discharged from the hospital
    • Protocols for receiving information when patients are discharged from the EC or hospital
    • Protocols for receiving information when patients return to care from a specialist
  • Serve as link between EHRS/IT team at the local level and with our vendors to ensure that discipline related content is up to date and relevant and that providers use of the system is optimized
  • Serve as link with discipline specific educational and training programs to establish and strengthen opportunities for teaching at our sites within our department
  • Advise clinical site directors and operational site directors on implementing improvement strategies in discipline specific processes such as scheduling, phone triage, and clinic workflows
  • Work with Grants team to identify opportunities and assist with implementation of new projects
  • Work with Billing department on best practices to optimize compliance and revenue in the department
  • Advise on major medical equipment purchases related to department
  • Work with Marketing and Community relations team to ensure discipline specific outreach is done to increase visibility in community, increase patient traffic as well as promote clinically relevant messages
  • Work with other service line directors to establish and support a collaborative interdisciplinary model of care
  • Prepare department for clinical audits and ensure that clinical practice is aligned with audit requirements
  • Performs other duties as assigned.

Required Education, Certifications, Licenses, & Training

(minimum requirements)

  • Graduate from an accredited medical or dental school as M.D., D.O., D.D.S.

Required Years of Experience

(minimum requirements)

  • Seasoned physician at least 5 years of practice experience
  • At least 2 years of management experience

Desirable Education and/or Experience


Required Knowledge, Skills, and/or Abilities (minimum requirements)

  • Credentialed and privileged according to Legacy’s standards and practices
  • Must be able to manage multiple deadlines and prioritize
  • Adept in decision making responsibilities



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