Careers At Legacy Community Health Services
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Director- Benefits & HR Shared Services

Department: Human Resources Admin
Location: Houston, TX

Legacy Community Health is a premium, Federally Qualified Health Center (FQHC) that provides comprehensive care to community members regardless of their ability to pay. Our goal is to treat the entire patient while improving their overall wellness and quality of life, in addition to providing free pregnancy tests, HIV/AIDS screening. At Legacy, we empower patients to lead better lives by promoting healthy behaviors and offering resources such as literacy classes, family planning services, and nutrition and weight management information.

Our roots began in 1981 as the Montrose Clinic, with specialization in HIV education, testing, and treatment. Since then, the agency has expanded to >50 clinics in Houston, one in Baytown, two in Beaumont, and one in Deer Park with extensive services that include: Adult primary care, HIV/AIDS care, pediatrics, OB/GYN and maternity, dental, vision and behavioral health. We also service students within KIPP and YES Prep schools. Legacy is committed to driving healthy change in our communities.

Job Description

The Director of Benefits and HR Shared Services is responsible for strategic alignment and oversight of Shared HR Service functions and Benefits Administration.

Essential Duties and Functions

· Leads the HR Operations function, including managing talent and establishing objectives and KPIs/targets for the shares service areas and each functional staff, to align with agency strategy.

· Engages other HR functions for coordinated handoffs and seamless service, including new employee benefit eligibility, updates to provide to employees, and thorough understanding of program offerings, processes, policies, and resources.

· Ultimately accountable for the quality and administration of employee benefit programs such as retirement plans, medical, dental.

· Supports the benefits manager and designated broker and carriers to resolve major issues and ensure plan design with strong return on investment.

· As needed, provides support to the benefits manager with presenting recommended benefits enhancements and changes to CHRO and executive team.

· Partners with benefits manager to identify approaches to attract, recruit and retain top talent through competitive and meaningful benefit offerings.

· Ultimately accountable for ensuring compliance with provisions of all benefit and retirement plans and practices.

· Ensures reports required by law to be filed with federal and state agencies, such as IRS, DOL, insurance commissioners, and other regulatory agencies are provided in accurate and timely manner.

· Reviews reports and cost estimates/projections and other relevant statistical data relating to modifications in the benefit programs provided by benefits manager and recommends cost containment and plan enhancement strategies to VP.

· Encourages and assists occupational health in continually developing programs focused on preventative safety and well-being and providing personalized and sufficient care for employees who become ill or injured.

· Evaluate workplace injuries and illnesses, analyzing trending and identifying potential solutions.

· Oversees Policies and Procedures, including the Employee Handbook

· Ensures Human Resources Business Partners are informed in current practices, policies, and processes to provide accurate and reliable guidance to employees.

· Cultivates a service orientation in the HR Operations function.

· Performs other duties as assigned.

Education, Certification & Training Requirements

  • Bachelor's Degree or 7 years of relevant work experience (required)
  • SPHR, PHR, SHRM-CP or SHRM-SCP (preferred)

Required Work Experience

  • 5 years min Experience managing others in benefits or generalist functions, and prior responsibility overseeing regulatory/compliance reporting.
  • 5 years of experience in workers compensation, benefits administration, leave administration, STD, and 401k.
  • 10 years’ experience overall shared service categories.
  • Experience working in or in close coordination with occupational health. (preferred)
  • Designed and implemented wellness plans. (preferred)

Required Knowledge, Skills and Abilities

  • Must have a demonstrated knowledge of Federal and State employment laws and regulatory requirements, in areas including but not limited to FMLA, ADA, Workers' Compensation, and OSHA.
  • Effectively manages a team.
  • Ability to demonstrate sound business judgment, integrity, and professionalism.
  • Strong interpersonal skills and communication skills (both verbal and written), including ability to simplify and communicate complex information and present to various levels.
  • Ability to organize projects, meet deadlines and handle multiple demands, all while paying strong attention to detail.
  • Analyze and report trends, including developing and explaining various benchmarks.
  • Computer literacy required, including advanced knowledge of Windows Office and Outlook particularly intermediate to advance skills with Excel.
  • Must be able to manage multiple deadlines and decision-making responsibilities. Adept in decision making responsibilities.
  • Wellness program management. (highly desired)
  • Designing personalized benefits offerings, allowing menu of offerings with both health and lifestyle options. (highly desired)

Benefits

As part of values that Healthcare is a Right and not a Privilege, we offer a suite of benefits.

Medical / Vision / Dental (Costs of benefits are based on your yearly salary)

Medical visit copays are waived when seeing a Legacy provider.

9 Holiday + 1 Floating Holiday

403b Retirement Plan

Bright Horizons Back-up Care

As a user of Bright Horizons Back-Up Care, you can conveniently schedule care right from your mobile device with the Back-Up Care app– your easy, time-saving solution to managing family care challenges while on the go.

Paid Time Off (PTO)

PTO Exchange benefit

  • PTO Exchange will provide you with the option to convert a portion of your accrued but unused PTO hours for use toward several different benefits and causes, based on your own priorities.
  • With PTO Exchange, you can convert a portion of your unused PTO into:
  • 403(b) Retirement contributions
  • Student loan payments / Tuition for the employee
  • Leave Sharing donations to fellow employees.

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